FAQs
- Got Questions?
Frequently Asked Questions About Umrah
Everything you need to know about hotels, transport, permits, pricing, and planning your sacred journey.
How far in advance should I book my Umrah trip?
We recommend booking 2-3 months in advance for standard travel dates to secure the best hotel rates and room availability near Haram. For peak seasons like Ramadan, school holidays, and winter months, we suggest booking 4-6 months ahead as hotels fill up quickly and prices increase significantly closer to the dates.
Do you help with Umrah visa and permits?
Yes, we guide you through the entire visa application process and help ensure you have all required documents. We also assist in securing Rawdah permits in Madinah via the Nusuk app, including timing recommendations and step-by-step instructions so you can pray in the blessed garden without any last-minute stress.
Can you accommodate special dietary needs?
Absolutely. All our restaurant recommendations are 100% halal certified. Beyond that, we handle specific dietary requests including allergies, gluten-free, vegetarian, vegan, diabetic-friendly meals, and other health-related needs. Just share your requirements when you submit your travel details.
What happens if my flight is delayed?
Our drivers track your flight in real-time and adjust pickup accordingly. They will wait for you at no extra cost, no matter how long the delay. Additionally, your 24/7 support line is always available via WhatsApp to help with any unexpected changes to your travel plans.
Is the custom proposal really free?
Yes, completely free with no hidden charges and no obligation to book. You receive a detailed proposal including hotel options with prices, transport schedule, restaurant recommendations, and suggested itinerary. You can review everything, ask for changes, or walk away — there is never any pressure.
Do you offer group discounts for families?
Yes, we offer discounted rates for larger groups and multi-family bookings. Discounts apply to transport (private buses instead of multiple cars), hotel group rates, and restaurant reservations for large gatherings. Contact us with your group size for a custom quote.
